:root {
  --support-bg: #f4f7fb;
  --support-panel: #ffffff;
  --support-panel-soft: #eef4fb;
  --support-ink: #0a1833;
  --support-muted: #60708a;
  --support-line: #d8e2ef;
  --support-blue: #075ce5;
  --support-cyan: #0b9fc1;
  --support-focus: rgba(7, 92, 229, 0.16);
  --support-danger: #a21d38;
  --support-shadow: 0 18px 60px rgba(10, 24, 51, 0.08);
  --bg: var(--support-bg);
  --text: var(--support-ink);
  --muted: var(--support-muted);
  --line: var(--support-line);
  --accent: var(--support-blue);
  --accent2: var(--support-cyan);
}

:root[data-theme="dark"] {
  --support-bg: #07101f;
  --support-panel: #0d192c;
  --support-panel-soft: #111f35;
  --support-ink: #eef4ff;
  --support-muted: #9aacc7;
  --support-line: #263751;
  --support-blue: #5c91ff;
  --support-cyan: #36d4de;
  --support-focus: rgba(92, 145, 255, 0.2);
  --support-danger: #ff9bae;
  --support-shadow: 0 18px 60px rgba(0, 0, 0, 0.25);
}

* {
  box-sizing: border-box;
}

[hidden] {
  display: none !important;
}

body {
  min-height: 100vh;
  margin: 0;
  background:
    linear-gradient(var(--support-line) 1px, transparent 1px),
    linear-gradient(90deg, var(--support-line) 1px, transparent 1px),
    var(--support-bg);
  background-size: 40px 40px;
  color: var(--support-ink);
  font-family: Poppins, system-ui, sans-serif;
}

.support-shell {
  width: min(1120px, calc(100% - 36px));
  margin: 0 auto;
  padding: 54px 0 80px;
}

.support-hero {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: end;
  gap: 42px;
  margin-bottom: 30px;
  padding: 34px 36px;
  border: 1px solid var(--support-line);
  border-radius: 18px;
  background: var(--support-panel);
  box-shadow: var(--support-shadow);
}

.support-kicker,
.section-heading > p {
  margin: 0 0 8px;
  color: var(--support-blue);
  font-family: "IBM Plex Mono", monospace;
  font-size: 0.76rem;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.support-hero h1 {
  margin: 0;
  font-size: clamp(2rem, 4vw, 3.35rem);
  line-height: 1.08;
  letter-spacing: -0.04em;
}

.support-hero > div:first-child > p:last-child {
  max-width: 720px;
  margin: 16px 0 0;
  color: var(--support-muted);
  line-height: 1.7;
}

.support-path {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 14px;
  border: 1px solid var(--support-line);
  border-radius: 12px;
  background: var(--support-panel-soft);
  white-space: nowrap;
}

.support-path span {
  display: grid;
  gap: 2px;
  color: var(--support-muted);
  font-size: 0.7rem;
}

.support-path b {
  color: var(--support-blue);
  font-family: "IBM Plex Mono", monospace;
}

.support-path i {
  color: var(--support-cyan);
  font-style: normal;
}

.support-notice {
  margin-bottom: 18px;
  padding: 13px 15px;
  border: 1px solid #f0b4be;
  border-radius: 10px;
  background: #fff1f3;
  color: var(--support-danger);
}

.support-form {
  display: grid;
  gap: 18px;
}

.support-section,
.support-submit,
.case-view {
  position: relative;
  padding: 30px 34px 34px 94px;
  border: 1px solid var(--support-line);
  border-radius: 16px;
  background: var(--support-panel);
  box-shadow: var(--support-shadow);
}

.section-number {
  position: absolute;
  top: 31px;
  left: 31px;
  color: var(--support-cyan);
  font-family: "IBM Plex Mono", monospace;
  font-size: 0.86rem;
  font-weight: 600;
}

.section-heading {
  margin-bottom: 24px;
}

.section-heading h2,
.case-view h2 {
  margin: 0;
  font-size: clamp(1.35rem, 2.5vw, 1.8rem);
  letter-spacing: -0.025em;
}

.support-grid {
  display: grid;
  gap: 18px;
  margin-top: 18px;
}

.support-grid.one {
  grid-template-columns: 1fr;
}

.support-grid.two {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.support-grid.three {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.support-grid .wide {
  grid-column: 1 / -1;
}

.support-form label,
.case-comment-form label {
  display: grid;
  gap: 7px;
  color: var(--support-ink);
  font-size: 0.83rem;
  font-weight: 600;
}

.support-form input,
.support-form select,
.support-form textarea,
.case-comment-form textarea {
  width: 100%;
  padding: 12px 13px;
  border: 1px solid var(--support-line);
  border-radius: 9px;
  background: var(--support-panel);
  color: var(--support-ink);
  font: inherit;
}

.support-form textarea,
.case-comment-form textarea {
  min-height: 125px;
  resize: vertical;
}

.support-form input:focus,
.support-form select:focus,
.support-form textarea:focus,
.case-comment-form textarea:focus {
  border-color: var(--support-blue);
  outline: 3px solid var(--support-focus);
}

.classification-section {
  overflow: hidden;
}

.classification-section::after {
  position: absolute;
  right: -45px;
  bottom: -70px;
  width: 190px;
  height: 190px;
  border: 30px solid color-mix(in srgb, var(--support-cyan) 12%, transparent);
  border-radius: 50%;
  content: "";
  pointer-events: none;
}

.classification-help,
.attachment-field span,
.support-muted {
  color: var(--support-muted);
  font-size: 0.78rem;
  font-weight: 400;
}

.attachment-field {
  padding: 17px;
  border: 1px dashed var(--support-line);
  border-radius: 10px;
  background: var(--support-panel-soft);
}

.attachment-field input {
  padding: 0;
  border: 0;
  background: transparent;
}

.support-submit {
  display: grid;
  grid-template-columns: minmax(0, 1.3fr) minmax(260px, 0.7fr);
  align-items: center;
  gap: 34px;
  padding-left: 34px;
}

.support-consent {
  display: flex !important;
  align-items: flex-start;
  gap: 11px !important;
  color: var(--support-muted) !important;
  font-weight: 400 !important;
  line-height: 1.6;
}

.support-consent input {
  width: auto;
  margin-top: 4px;
}

.support-submit > div {
  text-align: right;
}

.support-submit p {
  margin: 0 0 14px;
  color: var(--support-muted);
  font-size: 0.76rem;
  line-height: 1.55;
}

button {
  min-height: 43px;
  padding: 0 18px;
  border: 0;
  border-radius: 9px;
  background: var(--support-blue);
  color: #ffffff;
  font: inherit;
  font-weight: 600;
  cursor: pointer;
}

button:disabled {
  cursor: wait;
  opacity: 0.62;
}

.button-secondary {
  border: 1px solid var(--support-line);
  background: var(--support-panel);
  color: var(--support-ink);
}

.case-view {
  padding-left: 34px;
}

.case-view > header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 20px;
}

.case-status {
  padding: 7px 10px;
  border-radius: 7px;
  background: var(--support-panel-soft);
  color: var(--support-blue);
  font-family: "IBM Plex Mono", monospace;
  font-size: 0.75rem;
  font-weight: 600;
}

.case-classification {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 22px 0;
}

.case-classification span {
  padding: 7px 10px;
  border: 1px solid var(--support-line);
  border-radius: 8px;
  background: var(--support-panel-soft);
  font-size: 0.75rem;
}

.case-comments {
  display: grid;
  gap: 10px;
  margin: 24px 0;
}

.case-comment {
  padding: 14px 16px;
  border-left: 3px solid var(--support-cyan);
  background: var(--support-panel-soft);
}

.case-comment header {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 7px;
  font-size: 0.76rem;
}

.case-comment p {
  margin: 0;
  white-space: pre-wrap;
}

.case-comment-form {
  display: grid;
  gap: 12px;
  margin: 24px 0;
}

.case-comment-form button {
  justify-self: start;
}

.support-footer {
  display: flex;
  justify-content: center;
  gap: 28px;
  padding: 26px;
  border-top: 1px solid var(--support-line);
  background: var(--support-panel);
  color: var(--support-muted);
  font-size: 0.78rem;
}

.support-footer a {
  color: var(--support-blue);
}

@media (max-width: 820px) {
  .support-hero {
    grid-template-columns: 1fr;
  }

  .support-path {
    width: max-content;
    max-width: 100%;
    overflow-x: auto;
  }

  .support-grid.three,
  .support-grid.two,
  .support-submit {
    grid-template-columns: 1fr;
  }

  .support-submit > div {
    text-align: left;
  }
}

@media (max-width: 560px) {
  .support-shell {
    width: min(100% - 20px, 1120px);
    padding-top: 22px;
  }

  .support-hero,
  .support-section,
  .support-submit,
  .case-view {
    padding: 24px 20px;
    border-radius: 12px;
  }

  .section-number {
    position: static;
    margin-bottom: 10px;
  }

  .support-footer {
    flex-direction: column;
    gap: 8px;
  }
}